We’ve heard it all, so don’t worry. Just call.

At the AAPCC, we hear a lot of stories about people who hesitate to call the Poison Help line because they’re embarrassed by their situation. Perhaps they accidentally ate some toothpaste, or their kid took a bite of deodorant during that second their back was turned. They may think “this could only happen to me.”

Poison exposure can happen to anyone. The experts at your local poison center have heard it all, from the common “I accidentally swallowed my mouthwash,” to the alarming “I think my toddler ate some of my medication.” Regardless of what you’re calling for, poison center experts are prepared, and specially trained to help, without making any personal judgments.

Poison center experts aren’t your average phone operators either. These are highly trained, highly specialized individuals with advanced health degrees in like medicine, toxicology, pharmacy and nursing. They are bound to the oaths of their fields, and they are trained in helping patients of all backgrounds and situations. With four million calls to poison centers each year, there is little that can be said to a poison center expert that he or she has not heard before.

Don’t believe us? Check out what some people posted on Twitter after their calls to the Poison Help line:

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We want you to feel comfortable calling the Poison Help line. We don’t want you to be worried, hesitant or embarrassed. You will not be judged, scolded or talked down to. Plus, your information is confidential.

We know that despite our best efforts, sometimes unfortunate things happen. Poison center experts are fathers, mothers, daughters, sons and grandparents, just like you. They too have likely had one or two situations over the years. When an expert answers your call to help, they’re often speaking not only from a professional perspective, but from personal experience as well.

The reality is that more than 40,000 people die every year from unintentional poisonings. Seeking help from poison experts through the Poison Help line can bring that number down. Keep the phone number handy (1-800-222-1222) and make the judgment-free phone call whenever and however many times you need.

Your poison center is here to serve you 24 hours a day, seven days a week and 365 days a year. It’s a free, confidential service that provides expert advice. Take advantage of it. Nothing would make us happier than to help you stay safe and healthy.

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